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Privacy policy

For Cafe Chef OÜ, your privacy is important, and we are committed to adhering to all applicable laws and regulations regarding any personal data we may collect about you when you visit our website, tokoresto.ee. By using our website, you agree to the collection and use of your information in accordance with this privacy policy.

This privacy policy aims to explain the data we collect, how we use it, and your rights to protect your information. This policy applies only to our website and its visitors and does not extend to information collected through other channels.

Your data processor is Cafe Chef OÜ

Company registration number: 12897188

Email: toko@tokoresto.ee

We collect and process information in accordance with the General Data Protection Regulation (GDPR) of the European Union, which took effect on 25.05.2018.

Data Collection and Use

What data we collect

The information we collect includes information that you actively and knowingly provide to us when using our services or participating in our campaigns, as well as all information that your devices send to our products and services upon access.

The data we collect includes information you have knowingly shared with us while using our services or campaigns and information that your devices automatically transmit to us.

Your personal data may reach us through the following means:

  • When you contact us via phone, email, or online chat
  • When you browse the website tokoresto.ee
  • When you comment, like, or share a post on our social media account
  • When you subscribe to our newsletter
  • When you comment on posts on our website

Types of Collected Data

Personal Data

We only ask for personal information when it is necessary to provide a service to you. By contacting us or visiting our website, you may share the following information with us:

  • First and last name
  • Email address
  • Your conversation history with us
  • Information about your web browser and IP address

Log Files

Our website, tokoresto.ee, keeps log files about its visitors. The collected information may include:

  • Type of device used
  • Internet Protocol (IP) address
  • Browser type
  • Internet Service Provider (ISP)
  • Date and time of website visit
  • Number of clicks on entering and exiting pages on the website

The information in log files is used for analyzing trends, administering the website, monitoring visitors’ activities, and gathering demographic information. The gathered information is not intended nor able to identify individuals.

Cookies

Like most websites, tokoresto.ee uses “cookies.” A cookie is essentially a text file saved on a user’s device when visiting a website. Cookies identify and store preferences, regional settings, service usage choices, and more.

You may choose to disable cookies in your browser settings, but this may result in a disrupted service.

Cookies are divided into persistent and session cookies. Persistent cookies remain on your personal computer or mobile device even after you close your browser or computer. Session cookies are deleted immediately after closing the browser.

Cookies are divided by their purpose:

Necessary cookies. Session cookies aimed at enabling you to use the services offered on our website. These cookies help authenticate users and prevent malicious use of user accounts. Without these cookies, we cannot provide the services you request.

Notification cookies. These cookies identify whether users have accepted the use of cookies on the website.

Functionality cookies. These cookies allow your browser to remember choices you make while using the website, such as saving your login details or language preferences. The purpose of these cookies is to provide a more personalized experience and to avoid re-entering preferences.

How We Use Data

The collected information may be used for various purposes, including:

  • Maintaining, managing, developing, personalizing, and expanding our website
  • Collecting statistics to provide better services and/or offers and to understand and analyze our website visitors’ behavior
  • Identifying you via phone, message, or email
  • Sending you information and asking for feedback about our services
  • Spreventing fraud and protecting our website
  • Enabling us to stay in touch with you via social media accounts
  • Allowing the reading of conversation history to expedite relevant advice
  • Aiming to improve the quality of our service and offer more efficient browsing solutions
  • Developing new products, services, or enhancing their functionality
  • Facilitating and speeding up interactions with us when you contact us
  • For other purposes. For example, for data analysis, researching trends, assessing the effectiveness of our advertising campaigns.

Circumstances Under Which We May Share Your Data

  • We may share or transfer your personal data in connection with the change of ownership, merger, sale of assets, financing, or acquisition of our business.
  • We will inform you of the transfer of your personal data and if they will be subject to the provisions of another privacy policy.
  • We may share your data with our partner companies, requiring them to follow this privacy policy.
  • Partner companies include our parent and subsidiary companies, joint venture partners, or companies that we own.
  • We may share your data with our business partners to offer you certain products, services, or campaigns.

Circumstances in which we may share your data

  • We may share or transfer your personal data in connection with the change of ownership, merger, sale of assets, financing, or acquisition of our company. We will inform you of the transfer of your personal data and if they will be subject to the provisions of another privacy policy.
  • We may share your data with our partner companies, requiring them to comply with this privacy policy. Partner companies include our parent and subsidiary companies, joint venture partners, or companies that we own.
  • We may share your data with our business partners to offer you certain products, services, or campaigns.
  • With your consent, we may disclose your personal data for any other purpose.
  • We are required to disclose your personal data if required by law. In good faith, we may also disclose your data to comply with a legal obligation, protect our rights or property, prevent or investigate possible wrongdoing in connection with our service, and ensure the safety of our service users.

Retention of your personal data

Retention of your personal data
The company retains your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company also retains log files for internal analysis purposes. Log files are usually stored for a shorter period, except when these data are used to strengthen security or improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Processing of children’s data

None of our products or services are directed towards children under the age of 13, and we do not knowingly collect personal data from children under 13. If we become aware that we are processing data from a person under the age of 13, we will remove that individual’s information from all our databases.

Your rights to protect your data

You always have the right not to share your data with us, knowing that it may affect your experience on our website. If you choose not to share your data with us, we will not treat you any worse. By providing us with personal information, you understand that we collect, store, use, and disclose it in accordance with this privacy policy. You have the right to request details about the data we collect about you.

If we receive personal information about you from a third party, we will protect it in accordance with this privacy policy and the laws of the Republic of Estonia. If you share third-party data yourself, you confirm that you have the right and permission to do so.

Even if you have previously given consent for us to share your personal data for marketing purposes, you retain the right to change your mind at any time. You always have the right to stop communicating with us and request that we remove your data from our databases. From time to time, we may also request information about you to verify your identity. If you find that the data we have collected about you is inaccurate, outdated, incomplete, irrelevant, or misleading, please contact us by email at toko@tokoresto.ee. We will do everything possible to correct any inaccurate, incomplete, misleading, or outdated information.

If you believe that we have violated relevant data protection law and wish to file a complaint, please contact us using the contact details found in this document and provide us with all the details about the violation. We will investigate your complaint promptly and respond to you in writing, outlining the results of the investigation and the steps we will take to resolve your complaint. You also have the right to turn to a regulatory authority or data protection agency.

GDPR data protection rights

We want to make sure you are fully aware of all your data protection rights. Every user of our site has the right to the following:

  • The right of access – you have the right to request copies of your personal data.
  • The right to rectification – you have the right to request that we correct any data you believe is inaccurate. You also have the right to request that we complete the data you believe is incomplete.
  • The right to erasure – under certain conditions, you have the right to request the deletion of your personal data.
  • The right to restrict processing – under certain conditions, you have the right to request that we restrict the use of your personal data.
  • The right to object to processing – under certain conditions, you have the right to object to our use of your personal data.
  • The right to data portability – under certain conditions, you have the right to request that we transfer the data we have collected to another organization, or directly to you.

Security of your data

The security of your personal data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

OKO Restoranid OÜ takes all reasonably necessary measures to ensure that your data is processed securely and in accordance with this privacy policy and the laws of the Republic of Estonia. Your data will not be transferred to any organization or country, except in cases where there is a compelling reason and your data security is guaranteed.

Referring to Other Websites

You may find links to other websites on our website that do not belong to us. If you click on a third-party link, you will be directed to that third-party site. We strongly recommend reviewing the privacy policy of every site you visit.

We do not have any control over third-party sites and do not assume any responsibility for their content, privacy policies, services offered, or anything else.

Updates to the Privacy Policy

We reserve the right to make changes to this privacy policy document as needed. After updating the privacy policy, we will update the document update date located at the bottom. If you visit and use our website after the privacy policy has been updated, we will consider this as your tacit consent to the changes.

Last modified on 27/03/2024